Frequently Asked Questions (FAQs)

All you have to do is Contact us here and inform us about what you need. Tell us all about your requirements and preferred quality and we will give you the best offer on the market. Try us!
Test Pools has invested 20 years of R&D to create pool & spa test products of high quality and great stability. So, all our products are of high quality. But you don’t have to take our word for it! We also support pre-shipment inspection by trusted third parties such as SGS for an unbiased assessment of our product quality. We do not disappoint!
We have a very meticulous sales process. We have measures to ensure that we communicate with you before shipping. We will provide pictures and videos to help you confirm the products and raise any concerns you may have before shipping. So, you can rest assured that the goods will be satisfactory. If the goods are shipped and still found unsatisfactory, you can return them and we will refund your money, unconditionally. But we’re certain you’ll love our products!
Yes, we routinely provide OEM services to brands from all over the world. All you have to is send us your requirements and we will take care of the rest.
Definitely! Colors, labels, bottles and packaging can be customized according to your requirements. We however have minimum order requirements when it concerns customized packaging. For more details, please contact us.
If you only need a small quantity, we recommend that you buy locally. Although our prices are competitive, they may not make much sense for small quantities when combined with the cost of shipping. If local purchase is not convenient though, you can still order from us. We provide fast and efficient delivery in all cases.
Yes, we specialize in providing customized service for B2C sellers. If you prefer, you can use our brand, your own brand or any neutral packaging you desire. Contact us to know more.